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Content Manager

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Bangkok, Thailand

Job Type

Full Time

Effective date

Nov 11, 2021



Job grade level


Summary of Functions

Responsible for U.S. income tax preparation for individuals and companies (Form 1040, 1065, 1120, 1120S, 990 etc.). Identify potential tax credits and liabilities. Ensures accurate and complete returns are filed in a timely manner of Federal, multi-states and local income tax returns by adhering to US Tax Compliance and regulations.


Essential duties and responsibilities

  • Prepare and assist in preparing simple to complex tax returns for individuals and/or small businesses

  • Review various financial records like income statements, receipts of expenditures and previous tax returns to determine a strategy for preparing current returns. Interview clients to get a thorough picture of the financial situation

  • Prepare tax returns using electronic filing software (Pro system FX, Pro series, Lacerate, Go System, Drake, Ultra tax, Intuit online tax), Additionally QuickBooks expertise a must

  • Help taxpayers/client by using their federal, state and local codes and see to it that clients receive the maximum benefit permitted under the law of government. Uncover potential deductions and credits. Advise against potential tax liabilities. Ensure clients do not pay unnecessary taxes. Resolve customer queries

  • Verify totals on past forms for accuracy

  • Calculate and invoice for form preparation fees

  • Perform necessary bookkeeping to keep financial records up-to-date

  • Assist operations team in their daily workload

Key performance indicators (KPI) 

These  KPI  will  be  essential  in  assessing  the  performance  of  execution  of  the  duties  and responsibilities mentioned above.

  • Average 3 hours per tax return for different complexities

  • Accuracy of work. Number of errors per form

  • Additional hours on operations work

  • Client & Employers Satisfaction

Organizational relationships

Reports to the Senior Tax Preparer for review of work and new assignments.

The organization is involved in the IT/ITeS/BPO Industry and has a headcount of 70+ with a vision to create and leverage, technologies and partnerships that make clients become sustainably more successful. We are a part of Saraff Global group of companies focused on Diamonds, Energy, Information Technology, Trading, Real Estate and Plastic Industries, striving to achieve Business Excellence with Social Significance by Leveraging Eco-Friendly Technologies and Human Capital. For more details please visit our website


  • Quickbooks Expertise

  • Minimum 1 years of experience in preparing US tax returns

  • College Degree in any relevant fields, for example commerce or finance


  • US GAAP – Strong knowledge of US Generally Accepted Accounting Principles (GAAP) or
    willing to study independently to acquire this knowledge

  • US  Taxation  -  Strong  knowledge  of  US  Taxation  rules  for  individuals  and  corporates.
    Must know how to lookup relevant information online

  • Software  Expertise  –  Expert  knowledge  of  at  least  one  tax  preparation  software.  Must
    be able to learn new similar software.  Examples of software: Pro System FX, Pro Series,
    Lacerte, Go System, Drake, Ultra Tax, Intuit Online Tax, Quickbooks, Xero

  • Detail  oriented  –  Must  be  able  to  juggle  large  number  of  details  simultaneously  while
    not losing track of their relationships to each other

  • Communication  -  Communicates  clearly,  fluently  and  in  a  compelling  manner  to  create
    understanding. Actively listens to people to understand and seek feedback

  • Ownership  and  Accountability  for  Results  -  Demonstrates  ownership  for  goals.  Drives
    himself  and  others  to  achieve  desired  results.  Reviews  and  monitors  progress  with
    course correction to ensure success. Raises the bar after each achievement

  • Learnability - Proactively seeks opportunities to learn and relearn. Seeks new
    challenging experiences without fear of failure. Quickly attains mastery even in
    unrelated areas. Utilizes learning for improving performance

Physical demands

The ability to communicate orally with management, and other co-workers, both individually and in front of a group is crucial. Regular use of the telephone and e-mail for communication is essential.

Sitting for extended periods is common. Hearing, vision and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

Work environment

The job is performed indoors in a modern open office setting.

Please apply via email


INR 6.5 Lacs to 7.5 Lacs per annum, depends on the suitability and experience of the candidate (US 10,000 – 11,538)



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